University of Wisconsin–Madison
Distance learning

UW–Madison Zoom 101: Tips & Training

Basic instructions and resources for getting started with Zoom virtual classrooms and meetings. Continue Reading UW–Madison Zoom 101: Tips & Training

DoIT Help Desk Advisory

The DoIT Help Desk is experiencing high call volumes. We appreciate your patience. For immediate answers to most questions, please search our Knowledgebase.

Zoom | NetID | WiscVPN | MFA-Duo | Learn@UW | Outages

Please use email for non-urgent issues to leave phones open for urgent teaching and learning issues.

News

IT never sleeps. There’s always news to share. Here’s the latest from our digital campus and beyond.

UW Crest

UW–Madison Institutional Data Policy Issued

UW–Madison now has a formal institutional data policy. The policy takes effect Jan 1, 2021 and establishes minimum requirements for the management and stewardship of institutional data resources. Continue Reading UW–Madison Institutional Data Policy Issued

OneBadger CRM

High-Touch, High-Tech: How UW–‍Madison Online Is Using a CRM to Support Learners

In order to achieve a human-touch level of individualized support, the online undergraduate degree program is implementing the high-tech Salesforce CRM system. Continue Reading High-Touch, High-Tech: How UW–‍Madison Online Is Using a CRM to Support Learners

Cisco Webex Meeting icon

Webex adds Breakout sessions and Co-host role

Place your meeting participants into smaller groups; assign other meeting participants to share host-level privileges. Continue Reading Webex adds Breakout sessions and Co-host role

ITLC 2020

ITLC now accepting presentation proposals

Share how you have prepared, adapted, communicated and executed during change at the Information and Technology Leadership Conference on Dec 1, 2020. Continue Reading ITLC now accepting presentation proposals

Zoom logo

Attend a Virtual UW–Madison Zoom Training Session

For faculty, staff and students. Tips and tricks for your Zoom meetings. Four 1‑hour sessions. What to do before your meeting: Oct 2, 6. Smoothly run a meeting: Sept 30, Oct 14. Continue Reading Attend a Virtual UW–Madison Zoom Training Session

LastPass logo

Students: End your password struggles with LastPass Premium

LastPass Premium is a password manager that eliminates the need for you to remember multiple usernames and passwords.
Continue Reading Students: End your password struggles with LastPass Premium

Madison skyline over Monona Terrace with Cybersecurity Forward shield logo.

Register for Cybersecurity Forward virtual presentations

Free online presentations run through Oct 7. Wednesdays, noon-1pm. Learn more and register. Continue Reading Register for Cybersecurity Forward virtual presentations

Female student wearing face mask in a computer lab

InfoLabs open with reduced services, but new alternative available

InfoLabs are reopening for fall with reduced locations and services. A new service temporarily allows students to access InfoLab software remotely. Continue Reading InfoLabs open with reduced services, but new alternative available

Oracle database servers

Important upgrade: Oracle UWP1 database migration Sept 27

An extended outage is needed to complete this migration. See a list of affected applications. Continue Reading Important upgrade: Oracle UWP1 database migration Sept 27

DUO Multi-Factor Authentication

Deadline extended: New students must enroll in multi-factor authentication before Sept 30

Keep your information private and protect your digital identity. Enroll now to make sure you don’t lose access to your UW–‍Madison online content. Continue Reading Deadline extended: New students must enroll in multi-factor authentication before Sept 30

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Kaltura MediaSpace Alternatives Available

Kaltura MediaSpace and the Kaltura Canvas integration are experiencing intermittent issues that may prompt instructors to consider using Webex, Zoom, Canvas or Google Drive as a temporary alternative. Continue Reading Kaltura MediaSpace Alternatives Available

Inclusive campus

Help us make a better, more inclusive digital campus for UW–Madison

Students: Improve the quality of your digital environment by joining the Student Experience Advisory Panel.  Continue Reading Help us make a better, more inclusive digital campus for UW–Madison

Campus IT Events